- What is Human Error?
- The differences between Active and Latent Human error
- Nature of human error in pharmaceutical manufacturing
- The human approach
- The systems approach
- Approaches to investigating Human Error
- The root causes that are directly attributable to Human Error
- Assessing and reducing the human error risk
- The role of documentation and User Support Tools in preventing human error
- The role of leadership in Human Error reduction
- Human Error Reduction Strategies
- Human Error Prevention and Reduction Drivers