11:00 AM - 04:00 PM

- What is Human Error?

- The differences between Active and Latent Human error

- Nature of human error in pharmaceutical manufacturing

- The human approach

- The systems approach

- Approaches to investigating Human Error

11:00 AM - 04:00 PM

- The root causes that are directly attributable to Human Error

- Assessing and reducing the human error risk

- The role of documentation and User Support Tools in preventing human error

- The role of leadership in Human Error reduction

- Human Error Reduction Strategies

- Human Error Prevention and Reduction Drivers