Complaint Handling, Medical Device Reporting and Recalls - Post-Market Regulations Training
Time (Eastern Time US): 10 AM to 4 PM
Time (Central Europe): 4 PM to 10 PM
Duration: 2 DAYS
Course Director: KELLY THOMAS
As Various parts of the world are still battling the Coronavirus (COVID-19), we are conducting the class 100% online.
RESERVE YOUR SEAT TODAY!
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COURSE DIRECTOR
Kelly Thomas
Ms. Thomas has over two decades of cGMP hands-on industry experience in both pharmaceutical and medical device manufacturing operations. Her experience covers all Quality Systems; as well as, all areas of validation; including, process/product validation, facilities validation, CSV and 21 CFR Part 11, test method validation, equipment/automated processes and cleaning validation. Utilizing strategic thinking, risk-based approaches, and Lean principles, she has demonstrated success in steering and managing complex projects within the pharmaceutical and medical device industries.
Seminar Description
ABOUT THE COURSE
It will be beneficial to all device manufacturers and is recommended for any individuals or teams that are involved in medical device reporting (MDR) and correction & removal processes, including recalls.
This course will provide an understanding of MDR & recall compliance and the interrelationship of Complaint Handling, CAPA, and Risk Management processes.
Post-Market activities, Complaint Handling, MDRs, and Recalls are expensive, time consuming, and often lead to more serious financial consequences. Over 80% of FDA Inspection target observations for lack of compliance in these areas.
By attending this seminar, you will discover:
- How to overcome one of the biggest obstacles device manufacturers face
- How the FDA expects you to develop and implement proper handling of complaints reportable or non-reportable, product complaint handling and documentation
- How and when to file Medical Device Reports (MDR), effective and appropriate communication with the appropriate regulatory agencies in the event of a recall.
- How to conduct a correction and removal actions to avoid a recall crisis, including required recordkeeping, expectation from FDA and other regulatory agencies in the event of a recall and key factors in implementing and maintaining compliance with the regulations and real life experiences of FDA.
- Creating Standard Operating Systems (SOPs) for Post-Market Quality Systems
- What to expect from the changes in ORA with Inspection Structure Realignment
SEMINAR OBJECTIVES
- Understand how to comply with complicated Complaint Handling, MDR and Recall requirements
- Firms MDR reporting and FDA's handling of reports
- Company preparation in the event of a Recall, recall strategy, notification letter and communicating with the FDA
- Minimize your risk of regulatory enforcement actions
- Assist with the creation and maintenance of effective procedures for handling complaints, reportable events and recalls
- Understand the relationship and interaction with other quality system elements as they relate to complaints and reportable events
- Walk-through of case examples
- Step-By-Step guide to designing Standard Operating Systems for communicating process for firm’s success
- Discussion of FDA’s New Guidance’s on Risk and how it interacts with Recalls
WHO SHOULD ATTEND
- Regulatory Affairs Departments
- Quality Assurance Departments
- Quality Control Departments
- Compliance Departments
- Project Managers
- Risk Managers
- Complaint Handling Teams
- CAPA Teams
Agenda
Lecture 1:
- Complaint Handling and FDA Expectations
Lecture 2:
- Continuation Complaint Handling and FDA Expectations
- Medical Device Reporting Procedures (MDR) Regulations, Procedures, and Malfunctions
Lecture 3:
- Continuation of Medical Device Reporting Procedures (MDR) Regulations, Procedures, and Malfunctions
- MDR reporting by firm, agents Voluntary Malfunction Summary Reporting (VMSR) and eMDR Discussion
Lecture 4:
- Guidance Documents Update
- Being Recall Ready
- Questions and Recap
Lecture 5:
- Recalls, Definition and Legal Authority Overview
- Corrective and Preventative Actions (CAPA)
Lecture 6:
- Health Hazard Evaluations HHE/HRA
- Elements of a Correction and Removal -- 806 Reporting
Lecture 7:
- Developing Effective Strategies / Communicating and Negotiating with FDA
- Notifications Letters and Press Releases
- Silent Recalls / Product Enhancements and Enforcement Actions
Lecture 8:
- Product Retrieval
- Status Reports
- Effectiveness Checks Follow-up Planning
- Terminating a Recall
- Wrap-up
Registration Options
2-Day Virtual Seminar on Complaint Handling, Medical Device Reporting and Recalls - Post-Market Regulations Training
- Date: 6/9/2022 10:00 AM
- Location Online Event
