Upon earning a degree in Zoology at North Carolina State University, Joy made her debut in the pharmaceutical industry in 1992 at Pharmacia & UpJohn performing Environmental Monitoring and Sterility Testing. Her hard work allowed her to move into a supervisory role at Abbott Laboratories where she oversaw their Quality Control Lab. In 1998 Joy moved to Wyeth Lederle and worked in Quality Assurance, performing GMP Compliance audits, batch record reviews, and holding annual GMP training for new employees. After working in Quality Assurance for a few years, Joy moved into Equipment Qualification and Cleaning Validation at Mallinckrodt. With over 20 years total experience in the pharmaceutical and biotech industries, Joy has gained extensive knowledge of Quality Assurance, Process and Cleaning Validation, and Equipment Qualification. She has written and executed Equipment Qualification and Validation Protocols for numerous Companies such as Mallinckrodt, Wyeth Lederle, Merck, BioMerieux, Catalent, and Phillips Medisize. Her knowledge, experience, and strong work ethic have made her a highly sought-after engineer in both the pharmaceutical and biotech industries. Joy specializes in Equipment Qualification, Sterilization, Cleaning Validation, and GMP Compliance Auditing. In 2013 Joy started her own company, Maynard Consulting Company, which provides top engineers, auditors, and validation specialist to pharmaceutical, biotech and medical device clients across the United States, Canada, and the world.
Understanding the Basics of Quality Systems
- Regulatory References
- Quality System and Qualification Terminology
The Components of a Sustainable Vendor Qualification Program
- Vendor Requirements
- Vendor Type Classifications
- Audit Forms/Checklists
- Vendor Information Files
- Approved Vendor List
- Requalification Schedule
- Standard Operating Procedures (SOPs)
Other Programs that Feed the Vendor Qualification Program
- Change Control
- Complaint Handling
- CAPAs
- Deviation Management
- Sales
The Question Phase—What a Potential Vendor Needs to Supply
- Vendor Requirements
- Budget Consideration
- Documentation of Requirements
- Understanding and Commitment by Internal Parties
Understanding Phase—How Vendors Meet the Requirements
- Initial Contact with Potential Vendors
- How to Supply Vendor with Company Requirements
- Contents of a Vendor Package
- Obtaining Multiple Vendor Packages
- How to Assess Packages for Adequacy and Completeness
Evaluation Phase—Determining the Best Potential Vendor
- Requirements for Entering the Evaluation Phase
- Purpose of the Evaluation
- Format of the Evaluation
- Using Rating Systems
- End Result of the Evaluation Phase
Site Audit Phase—On-Site and Off-Site Verifications
- Classification of Vendors
- On-Site vs. Off-Site Audits
- On-Site Verification Form
- Off-Site Audit Checklist
- How to Score the Audit
- Options for Rejected Vendors
Track Phase—Monitor and Requalify
- Importance of Continuous Monitoring
- Requalification Schedule
- How to Requalify a Vendor
- Vendor Information File
Time and Costs Associated with Vendor Qualification
- Estimating Time Associated with Each Vendor
- Hidden Costs of Vendor Qualification
- Estimating Costs of Using Consultants
Responding to Audit Findings Associated with Vendor Qualification
- Site Audit Phase - On-Site and Off-Site Verifications
- Practical Application # 1 - Qualifying a Services Vendor
- Practical Application # 2 - Qualifying a Raw Material Vendor
- Practical Application # 3 - Vendor Qualification 483 Response
- Individual/Open Q&A Session