Duration: 60 Minutes
This webinar will explore the true causes and nature of human error, how human error should be investigated, how human error relates to human performance, and the difference between real human error and systems, process, and management deficiencies.
Human Error occurs in all settings. In the world of pharmaceutical manufacturing, the result of that error can result in loss of product or at the most extreme, injury to patients. Human is a frequent occurrance in pharmaceutical manufacturing. It occurs even when every obvious preventive actions have been employed such as effective compliance documentation development and training.
Unfortunately, sometimes these actions are not adequate to prevent these errors from occurring. “Human Error” is sometimes not the cause of issues even though relegated / assigned as the root cause of adverse events with reasons assigned such as “lack of attention to detail” or “failure to follow procedure”. Corrective action in these instances often involve re-training or disciplinary action. These approaches do not seek to understand really why the error(s) occurred.
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