Function, Preparation and Execution of Job Aids (Work Instructions) in the Pharmaceutical Industry

Job aids, also known as work instructions, are documents that resemble SOPs, but their content, use and training are different than those for SOPs. Learning how to utilize Job Aids to drive consistent job performance is a vital skill if you are charged with creating them or training others using them. In this webinar, you will learn the main characteristics of Job Aids, how to develop them, and use them effectively in the pharmaceutical environment. Likewise, you will learn about their companion documents, skill checks, and how these are used to qualify individuals to perform tasks independently.

Areas Covered in the Session :

• Document hierarchies and Job Aids
• Purpose and use of Job Aids
• Development of Job Aids
• Use of Job Aids in training
• Job Aids and skill checks
• Qualifying others to deliver Job Aid training

Who Should Attend:

• Quality Assurance Departments
• Training Departments
• Manufacturing Departments
• Documentation Departments
• Supply Chain Departments

Course Director: Michael Esposito

Michael Esposito has 30 years experience in the pharmaceutical industry and 13 years experience in GMP training and document management. He has worked for Wyeth Pharmaceuticals, Pfizer and Johnson & Johnson’s McNeil Consumer Healthcare Division in a variety of areas including Packaging, project administration, Quality Assurance, Government Contracts, translations, systems training, and international operations. He collaborated in the development and implementation of the training portion of the Consent Decree workplan for McNeil and revised their introductory GMP course. He is a member of the training organization GMP TEA and is fully fluent in Spanish. His areas of interest include systems training, training effectiveness, post-training user support, process improvement, and sustainable packaging.