Faculty: Dr. Ginette Collazo | Code: FDB3217
Many variables, from procedures, to training to workplace environment, affect human behavior. You need to understand human behavior and the psychology of error in order to implement a process dedicated to investigating and fixing human errors.
Human Error Solutions’ CEO, Ginette Collazo, Ph.D., an industrial-organizational psychologist and one of the world’s few human error reduction experts, will discuss error categories, near root causes and root causes – along with the latest trends in human error issues.
She’ll present practical approaches and models to address human performance issues in good manufacturing practice (GMP) related environments by using a methodology to correct, prevent and avoid reoccurrence.
Areas Covered in the Session :
While human error may never be eliminated completely, you will come away with an understanding of the psychology of error and how to incorporate root cause and CAPA to minimize human error.
Who Should Attend: